HomeownerCustomer Care

One of the biggest financial investments your family will make is buying or building a new home. At Capital Homes, we're humbled to be part of this decision, and our job is to ensure that one of your most important assets is protected by offering a 1-year builder backed warranty.

Overview
General Info
What is Covered
Homeowners Service Handbook
Submit a Warranty Claim

Our

New Construction Customer Care Team

At Capital Homes, we're proud to have spent more than 30 years in the industry learning exactly what our home buyers deserve when building a home. We've created a strong network of trade parterns who have a proven, repeated track record of excellence, high integrity and professionalism. That's why we offer an industry-leading builders' one-year limited warranty on your newly constructed home as a promise that your home is built on solid ground. Our extensive one-year limited warranty program, and dedicated customer care department, are committed to addressing any issues you may encounter as quickly as possible. Let's just say, we'll have your back long after you unpack that last moving box. That's the Capital Homes promise.

Submit a Ticket

After closing, Capital Homes will also provide you with information to register your systems and appliances. This will protect you in the event of any recall by the manufacturer. With Capital Homes, you can always rest assured that warranty requests are promptly and professionally resolved.

For Urgent After-Hours Requests

For urgent requests related to heating, air conditioning, plumbing, or electrical issues outside of normal business hours, please refer to your warranty book for specific contact information.

For All Other Requests

For all other warranty requests, please fill out the form below. Not sure if your issue is covered? Fill out the request form and we'll be in touch!

Homeowners

Service Handbook

Whether this is your first home purchase, or you're already familiar with the home buying process, we believe in equipping our home owners with the most up-to-date information. This information will ensure that you can better enjoy and preserve your home for decades to come. We provide all of our home owners with a Homeowners Service Handbook at closing that offers helpful tips for everything from fixing everyday issues to annual maintenance items to prevent damage from regular wear and tear you'll experience. We hope this helps you in the enjoyment of your new home!

Submit

a Warranty Ticket

If you're experiencing an issue or just have a question about your home, we want to hear from you! We will be happy to address your inquiry in a prompt and thorough manner and will gladly offer support to get your concern or question resolved. Please file a service request by filling out the form below. We request that you include as much detail as possible so that we can better serve you.

Capital Homes
12150 E. 96th St. N.
Suite 202, Owasso, OK 74055
PH (918) 274-4200, Ext 2